Sports licensing is the next industry that is prime for disruption.
I like watching sports. Mainly hockey and football. Even though it may repeatedly be the most infuriating customer experience I've ever had.
What other business can raise prices on you by 30%, not inform you, and then automatically charge you?
What other business can take a product you've already purchased, and drastically limit its functionality?
What other business gives you no immediate way to contact them to discuss these major issues?
Sports licensing. My next customer service rant. Watch for it.